MEDIATION

What is Mediation?

Mediation is an informal process in which a neutral third party assists the  opposing parties to reach a voluntary, negotiated resolution of the issues. The decision to mediate is completely voluntary for both parties. Mediation gives the parties the opportunity to discuss  the issues raised in the complaint, clear up misunderstandings, determine the  underlying interests or concerns, find areas of agreement and, ultimately, to  incorporate those areas of agreements into resolutions. A mediator does not  resolve the charge or impose a decision on the parties. Instead, the mediator  helps the parties to agree on a mutually acceptable resolution. The mediation  process is strictly confidential. Information disclosed during mediation will  not be revealed except as required or permitted by law.

Advantages of Mediation

• Fair and Neutral
  Parties have an equal say in  the process and decide settlement terms, not the mediator. There is no  determination of guilt or innocence in the process. 
  

• Saves Time and Money
  Mediation usually occurs  early in the charge process, and many mediations are completed in one meeting.  Legal or other representation is optional but not required. 
  

• Confidential
  All parties sign a confidentiality  agreement. Information disclosed during mediation will not be revealed except as required or permitted by law.
  

• Improves Communication
  Mediation provides a  neutral and confidential setting where both parties can openly discuss their  views on the underlying dispute. Enhanced communication can lead to mutually  satisfactory resolutions.
  

• Design your own Solution
  A neutral third party  assists the parties in reaching a voluntary, mutually beneficial resolution.  Mediation can resolve all issues important to the parties, not just the  underlying legal dispute.
  

• Everyone Wins
  An independent survey showed 96%  of all respondents and 91% of all petitioners who used mediation would use  it again if offered.
  

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